FAQ – Awesome Maps

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Shipped to 130+ Countries

Buy 2 Get 1 Free

Worldwide Shipping

HELP CENTER

Frequently asked questions

Here are some answers to popular questions about our brand and products. Looking to get in touch or have other questions not listed? Ask Sara :)

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
We accept payments from major credit card companies like Visa, Mastercard as well as PayPal. We're constantly testing and adding new payments options which you can see during checkout.

Because we make and ship different products from different places you can see the information on the product pages and most precisely during checkout (after you entered your shipping country).
Shipping rates can vary depending on your region and are calculated at checkout.
We have free shipping thresholds and free sshipping promotions all the time. You find these on the product pages under the 'shipping' tab.

We ship 100% to any place in the world .
If your order has been shipped tracked you'll receive a tracking ID with your order confirmation email. Please check your spam folder just in case. If you cannot find anything, please contact us.

The sizes differ based on each map so please refer to the product detail page under 'Material & Size' to check the size for the map you're interested in!

We recommend 30C/90F which translates to Machine Wash, Warm. Do not tumble dry - you won’t need to anyway, as the towels are quick drying. Also, do not iron.

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.
You can return your items for up to 90 days after you receive them. See our full return policy here.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.