FAQs

PRODUCTS / FRAMES

The sizes differ based on each map so please refer to the product detail page under 'Material & Size' to check the size for the map you're interested in!

It's 146 x 86 cm (57.5" x 34") - huge!

They're 170 x 90 cm (67" x 36") - even huger! Microfiber & eco-friendly.

No, it comes rolled in a tube. But you can buy a canvas frame here. You'll get everything you need to get a beautifully framed canvas, including a detailed guide! All you need is a stapler and good energy! Check out the canvas frame here.

You can get our sustainable oak hanging frames hereMade in the heart of Berlin, they work like a clamp to perfectly frame your paper map. Check out the frames here.

Sure! Just send an email to sara.vi@awesome-maps.com and we will send one to you.

We recommend 30C/90F which translates to Machine Wash, Warm. You can tumble dry it at a low heat, on a delicate cycle, but you won’t need to, as the towels are quick drying. Also, do not iron.

You should've received an email with your canvas frame manual. If you didn't get it, you can download it here.

SHIPPING / TRACKING / RETURN

Absolutely 100% worldwide!

Depends where you are in the world! You can see prices adjusted based on where you want the map shipped and also opt for faster, Express shipping options at checkout.

Yes, you can choose a shipping address during checkout. We don’t add any receipts to the tube. We send the receipt via email to the buyer’s email address.

If your order has been shipped tracked you'll receive a tracking ID with your order confirmation email. Please check your spam folder just in case. If you cannot find anything, please contact us.

Depends where you are in the world! We ship all our US & Canada orders from Utah and most of our Australia & NZ orders from Victoria. All our European and rest of world orders are shipped from Berlin, Germany. Shipping times depend on where you are in the world and you can see the shipping options and shipping times during checkout adjusted for where you want your products shipped.

Check it out here.

PAYMENT / SAFETY

At the moment we offer credit cards, PayPal and Google Pay.

We work with Shopify and it’s one of the safest ecommerce platforms out there.

CUSTOM ORDERS / GIFT CARDS

You can't add a gift note, but you can customize any of our canvas maps on request and add an illustration of your choice. Get in touch for more info!