Holiday Shipping 🎁

TL;DR 

  • We’re a small business, not Amazon. Shipping during peak season can be unpredictable.

  • Always choose Holiday Delivery – Fast Shipping 🚀 if holiday delivery matters.

  • Ignore delivery estimates under the “Add to Cart” button during peak season, they show standard, non-peak timelines.

  • Wood prints take longer. Please don’t order them if delivery by a specific holiday date is crucial.

  • Missed tracking scans are common right now. “Label created” does not mean your order hasn’t shipped.

  • There is still a good chance your order arrives in time, but delays can happen.

  • If needed, we can provide a printable gift card as a backup.

Holiday Cut-Off Dates (with Holiday Delivery – Fast Shipping 🚀)

  • 🇦🇺 Australia & 🇳🇿 New Zealand: order by December 17

  • 🇺🇸 United States: order by December 19

  • 🇪🇺 EU & 🇬🇧 UK: order by December 17

  • 🌍 Rest of World:

    • Highly developed countries / major metro areas: December 17

    • Countries with slow postal systems or customs (e.g. Brazil, Argentina):
      Please do not order if holiday delivery is crucial.

 

Shipping Information (Please Read Before Ordering During Peak Season)

We’re a small, independent company and we try to be as transparent and honest as possible, especially during busy periods like the holiday season.

Shipping during peak times (November–December) can be unpredictable, and while we wish we could ship everything express like Amazon, we unfortunately don’t have the same shipping rates, infrastructure, or leverage with carriers.

Below you’ll find the most realistic and honest shipping guidance we can give, based on the information provided to us by our production partners and shipping carriers.

Important Notes Before You Order

  • The shipping durations we communicate are based on what our carriers and production partners tell us.
    During peak season, delays can still happen even if everything was handed over on time.

  • Please do NOT rely on the “delivery estimates” shown under the “Add to Cart” button during peak season.
    Those estimates reflect standard, non-peak shipping times and cannot dynamically adjust for holiday volume, customs delays, or regional bottlenecks.

  • If holiday delivery is important, always choose:
    Holiday Delivery – Fast Shipping 🚀 at checkout.
    Standard shipping methods use regular, non-priority timelines.

  • Wood prints require significantly more production time.
    If delivery by a specific holiday date is crucial, we strongly recommend not ordering wood prints, even with fast shipping.

Holiday Cut-Off Dates by Region

(Applies when selecting Holiday Delivery – Fast Shipping 🚀)

Please skip to your shipping location below:

🇦🇺 Australia & 🇳🇿 New Zealand

Orders placed by December 17 have a high chance (98%) of arriving in time for the holidays when using Holiday Delivery – Fast Shipping.

🇺🇸 United States

Orders placed by December 19 have a high chance (98%) of arriving in time for the holidays when using Holiday Delivery – Fast Shipping.

🇪🇺 EU & 🇬🇧 UK

Orders placed by December 17 have a high chance (98%) of arriving in time for the holidays when using Holiday Delivery – Fast Shipping.

🌍 Rest of World

Shipping conditions vary widely by country and region, so we can’t give one universal cut-off date.

  • Highly developed countries with efficient postal systems (e.g. Singapore, major metropolitan areas):
    Orders placed by December 17 are generally fine.

  • Countries known for slower postal systems or lengthy customs procedures (for example Brazil or Argentina):
    If holiday delivery is crucial, we unfortunately recommend not ordering, even with fast shipping.

 

A Note on Delays & Expectations

Shipping has honestly been a challenge this year, not just for customers, but for us as well.

We pass on orders to production and carriers immediately. From that point on, delivery is handled by third-party shipping partners. During peak season, delays can still occur despite everyone’s best efforts.

If your order doesn’t arrive exactly when hoped, we kindly ask for a bit of understanding. Please reach out to us and we’ll always do our best to look into your specific case and find a fair solution together.

Missed Scans & Tracking Updates

During peak season, we’re seeing a higher number of missed or delayed tracking scans.

This can result in tracking statuses such as “Label created” or “Waiting for item to be handed over” remaining unchanged for longer than usual.

In many cases, this does not mean your order hasn’t been handed over. We frequently see shipments remain unscanned for days and then suddenly update, or even get delivered, within 24 hours.

We actively try to follow up with carriers in these cases, but as a small business we unfortunately don’t have the same level of access or real-time insight as large platforms like Amazon. We truly appreciate your patience while tracking catches up.

Just in Case 🎄

There is still a good chance your order arrives in time.

That said, if you’d like a little extra peace of mind, you may want to have a printable gift card ready as a backup. We’re happy to provide one if needed.

A Small-Business Promise

We don’t hide behind policies or automated replies.

You’re buying from real people who are doing everything they can during the busiest time of the year. We’re currently working day and night to help orders arrive in time and to support everyone as best as possible.

If you run into any issues, please reach out. We’re here to help and to do our best so that your orders arrive in time to make the best gift this year.  ❤️