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Contact

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FAQ

You receive a shipping confirmation when we ship your map. So if you already got it, then yes, we have. If not, please be a little more patient. We ship once a week so we should ship your map shortly.

We ship from Berlin, Germany so the closer you are to us, the sooner you'll get your map.

To give you an idea about shipping times - we had maps arriving in California, USA within 5 working days but also maps that took 6 weeks. But the majority makes it to the States within 2 weeks.

The shipping time mostly depends on customs so this is something completely out of our control.

Unfortunately, we can only ship the canvases with a tracking number. The tracking number and link is in your shipping confirmation email (the second mail we send you). We cannot ship the other maps with a tracking because it would simply be too expensive. But don’t worry. All the maps we shipped so far have shown up.

We do ship via airmail but don’t offer express shipping.

Trick question, you love your map!

If your question hasn’t been answered, please send us a message.